Pictures and files from Media and the File Store in your campaign emails

A campaign email often needs more than words: your logo at the top, a photo of the thing you are selling, the price list or brochure people will ask for. Campaigns Pro now lets you take all of those from the two places your site already keeps files: Media and the File Store.

Put a picture in the email

In the campaign editor, click where the picture should go and press Insert picture. You have three ways to give it one:

• Upload it: drop it on the panel, paste it, or click to choose a file. It is kept in Media for next time.
• Choose from Media: any picture already in your site's library.
• Choose from the File Store: a picture from your own files, or one someone shared with you.

Then set its description, width, alignment and caption, and say where a click on it should go if anywhere. Press Insert picture and it lands at your cursor. It works the same in the email's header, body and footer.

Link to a brochure or price list

Press Link a file and choose a document from Media or the File Store. If you select a few words first, such as "our autumn price list", those words become the link. Otherwise type the link text in the panel.

The email carries a link, not an attachment. That is deliberate:

• the email stays small, so it arrives quickly and is less likely to be treated as spam;
• the file lives on your site, so you can correct it later without sending the email again;
• every click is counted on the campaign's Performance screen, so you can see how many people actually opened the brochure.

Files from the File Store need a public link

The File Store keeps files private until you share them. The people reading your email are not signed in to your site, so a File Store picture or document has to have a public link before an email can use it.

The list shows which is which: each file is marked Public link or Private. Choose one that is already public and it is used as it is. Choose a private one and you are asked first; say yes and the File Store gives it a public link for the email to use. It needs to be your own file, and you need the File Store's "Public links" permission.

One thing to remember: if you later make that file private again, or put it in Trash, the link stops for good, including in emails already sent. Leave it public for as long as the campaign matters.

Media needs none of this. Everything in Media already has a public address.

Help beside every field

The campaign editor also has a small (?) beside every field now. Click one for a full explanation of what the field does and what to put in it, from the subject line to the claim limit on an offer. Click away or press Escape to close it.

Where to find it

Open Campaigns Pro, start or edit a campaign, and look at the Insert row above the message. The File Store buttons appear when the File Store Tool is on your site. The user manual has the full guide.